>> iTrek

iTrek

iTrek Pty Ltd, ABN 83 125 262 124 is an NSW based company offering an extensive range of travel insurance to backpackers and long stay travellers.

When you buy direct through iTrek you can save hundreds as we do not sell through Travel Agents. By operating online we are able to minimise unnecessary overheads and enhance our levels of customer service. This enables iTrek to provide you with the best travel insurance policies at the lowest prices.

We are an agent of and Underwritten by AIG, American International Group. It is the world's leading insurance and financial services organisation.

To contact our sales desk call: 1300 884 430

>> AIG

AIG

ITrek's insurance, underwritten by AUG Australia, is entriely unaffected by AIG's parent company issues which you may have read about in the press recently. Please note below a statement from AIG Australia:

AIG Australia, a local branch of American Home Assurance company, is a subsidiary of the US company you have been reading about. We operate under Australian law and, as such, are regulated by APRA who set minimum requirements governing capital adequacy and solvency. As required by law, these assets are held in Australia to meet the liability and claims of Australian policy holders. We have local assets of over A$1.6 billion. The local branch operation continues to trade strongly and will therefore continue to meet its obligations to policy holders. Our revised ratings still places us amongst the strongest insurers in this country. Please be assured that our ability to pay claims is undiminished.

In 2007, AIG is celebrating its 50th Anniversary in Australia. We have multiple distribution channels and are responsible for insuring leading corporate enterprises across all industry sectors. The diversity of coverage ranges from insuring oil rigs in the Bass Strait to providing multiple insurance covers for major corporations including retail store networks, Olympic teams and transport conglomerates.

AIG is a world leader in providing innovative travel insurance, emergency travel services and travel medical advice for millions of customers and thousands of companies worldwide. AIG Australasia has been utilising this worldwide travel experience to offer local solutions to Australian businesses for more than 20 years.

>> AIG Travel Assist

AIG Travel Assist

The overseas emergency assistance service shown under Section 2 is provided by AIG Assist.

  1. In the event of an emergency whilst You are outside Australia, AIG Assist is only a telephone call away anywhere in the world - 24 hours a day.
  2. AIG Assist is a worldwide team of highly skilled doctors and medical professionals who are available by telephone - 24 hours a day for advice and assistance in the event of a medical emergency and any associated problems for travellers outside Australia.
  3. AIG Assist provides the following services in conjunction with the Terms and Conditions of Your Policy:
    • Access to a Registered Medical Practitioner for emergency assistance and advice.
    • Emergency transportation to the nearest suitable Hospital.
    • Emergency evacuation back home if necessary.
    • The family back home will be advised of Your medical condition and be kept informed of the situation.
    • Payment guarantees to Hospitals and Insurance verification.
    • Second opinions on surgery.
    • Hospital case management.
    • Legal referral service.
    • Urgent message service and emergency travel planning.
    • Assistance in replacing travel documents, passports and credit cards.

In the event of an emergency overseas, simply call (reverse charge) AIG Assist at any time from any place in the world:

Australia + 61 (2) 9251 4298

Visa, Mastercard, Secured